Healthcare Professional

3 weeks ago


Wakefield, Wakefield, United Kingdom NHS Full time
Job Overview

This role presents an exciting opportunity to work as a key member of our urgent care team, providing essential support to patients in need. As a 111 Health Advisor, you will be the primary point of contact for patients, utilizing your exceptional communication skills and knowledge of specialist software to assess their symptoms and offer guidance.

About the Role

We are seeking a dedicated and compassionate individual to join our team. The successful candidate will have excellent customer service skills, with the ability to handle complex and sensitive information with ease. You will work closely with other healthcare professionals to ensure that patients receive the best possible care.

Main Responsibilities
  • Provide high-quality patient support and advice over the phone
  • Assess patient symptoms and provide appropriate guidance
  • Work collaboratively with other healthcare professionals to ensure seamless patient care

Salary and Benefits

The salary for this role is £24,071-£25,674 per annum, with the potential for enhanced payments for unsocial hours worked. We also offer a range of benefits, including flexible working arrangements, paid training, and opportunities for career progression.

Requirements

  • Minimum of 3 GCSEs at Grade C or above (or equivalent)
  • Excellent telephone manner and communication skills

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment


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