Charity Retail Operations Manager

4 days ago


Nuneaton, Warwickshire, United Kingdom Sense Full time

Sense is currently recruiting for a Charity Retail Operations Manager to work 15 hours per week at our shop in Nuneaton on a permanent basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme.

As a Charity Retail Operations Manager, you will be responsible for leading and inspiring an enthusiastic team, driving delivery of standards, operational and customer service excellence - all to maximize vital income generation for the charity. Some key areas of ownership for the successful applicant include building, training and inspiring a great team of volunteers, delivering superb shop standards, offer and customer engagement, and driving stock generation and community engagement.

The successful applicant will need to be self-motivated, creative, and a great communicator. They will also have experience of inspiring a team to provide excellent customer service, working in a retail environment or within a team leader position, and an eye for detail to ensure a safe, clean, and inviting environment for customers, staff, and volunteers.

We offer a competitive salary of £25,000 - £28,000 per annum, depending on experience, as well as excellent benefits, including opportunities for career development, a Group Personal Pension scheme, and generous annual leave entitlement.



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