Current jobs related to Customer Service Coordinator - Telford, Telford and Wrekin - eTeam
-
Customer Service Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom Prince Personnel Limited Full timeCustomer Support AdministratorKey Responsibilities:Provide exceptional customer service and support to internal and external stakeholders.Respond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with cross-functional teams to ensure seamless service delivery.Maintain accurate records and reports to track customer...
-
Customer Service Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom Prince Personnel Limited Full timeCustomer Support AdministratorKey Responsibilities:Provide exceptional customer service and support to internal and external stakeholders.Respond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with cross-functional teams to ensure seamless service delivery.Maintain accurate records and reports to track customer...
-
Customer Delivery Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Delivery Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Delivery Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Delivery Coordinator
3 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Service Representative
2 weeks ago
Telford, Telford and Wrekin, United Kingdom Prince Personnel Limited Full timeJob Summary:This is a permanent role with a well-established manufacturer in Telford, where you will be working in a small team to handle customer requirements and establish the obtainment of orders. The main purpose of this position is to work closely with a senior customer service agent to answer queries, ensure all orders received are put onto the system,...
-
Customer Delivery Coordinator
4 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Delivery Coordinator
4 weeks ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesSupport the Service Delivery Manager in developing roadmaps and...
-
Customer Service Director
3 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...
-
Customer Service Director
3 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full timeCustomer Services ManagerWe are seeking a highly skilled and experienced Customer Services Manager to join our team at Diligenta. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Contact Centre, ensuring that we deliver exceptional customer service and achieve our business objectives.Key...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full timeCustomer Services ManagerWe are seeking a highly skilled and experienced Customer Services Manager to join our team at Diligenta. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Contact Centre, ensuring that we deliver exceptional customer service and achieve our business objectives.Key...
-
Customer Delivery Coordinator
1 month ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesDevelop and maintain comprehensive project documentation,...
-
Customer Delivery Coordinator
1 month ago
Telford, Telford and Wrekin, United Kingdom CityFibre Full timeAbout the RoleWe are seeking a highly skilled Customer Delivery Controller to join our team at CityFibre. As a key member of our Customer Delivery team, you will play a crucial role in coordinating and facilitating key aspects of project delivery for our growing customer base.Key ResponsibilitiesDevelop and maintain comprehensive project documentation,...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full time £44,262 - £55,327Customer Service ManagerDiligenta's vision is to be a leading provider of life and pensions administration services. As a Customer Service Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Oversee real-time monitoring of Contact Centre operations to ensure seamless customer...
-
Customer Service Representative
1 week ago
Telford, Telford and Wrekin, United Kingdom Reconomy Full timeJob SummaryWe are seeking a highly skilled and organized Receptionist to provide exceptional customer service and support to our team at Reconomy.This is a part-time position, 30 hours a week, Monday-Friday. The successful candidate will be responsible for ensuring a smooth and professional experience for everyone who interacts with our company.Key...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full timeCustomer Services ManagerWe are seeking a highly skilled Customer Services Manager to join our team at Diligenta. As a key member of our Contact Centre operations, you will be responsible for overseeing the real-time monitoring of our Contact Centre activities within a financial services environment.Key Responsibilities:Lead the day-to-day activities of the...
-
Customer Service Director
4 weeks ago
Telford, Telford and Wrekin, United Kingdom Diligenta Full timeCustomer Services ManagerWe are seeking a highly skilled Customer Services Manager to join our team at Diligenta. As a key member of our Contact Centre operations, you will be responsible for overseeing the real-time monitoring of our Contact Centre activities within a financial services environment.Key Responsibilities:Lead the day-to-day activities of the...
Customer Service Coordinator
2 months ago
Job Title: Customer Service Coordinator
Job Type: Full-time
Location: Remote/Hybrid
About the Role:
eTeam is seeking a highly motivated and organized Customer Service Coordinator to join our team. As a Customer Service Coordinator, you will be responsible for managing a wide range of processes, adapting to changing priorities, and thriving in a fast-paced environment.
Key Responsibilities:
- Communicate with customers on a daily/weekly basis to prioritize their needs and ensure timely completion of tasks.
- Provide quotations for sub-contract prices to customers via our sales system.
- Manage daily prioritization of customer orders and communicate status updates.
- Answer customer queries and provide documented information.
- Process new customer requests and ensure timely completion of tasks.
- Partner with logistics to verify the progress of units.
- Monitor turnaround times to ensure customer contractual commitments are met.
- Handle requests for status updates and update internal system notes.
- Follow quality procedures to log certificates for auditing purposes.
- Support on-site duties and provide good teamwork and prompt support.
- Assure the supply of high-technology materials, equipment, and services in accordance with supply chain optimization goals.
Requirements:
- Strong computer office skills.
- Ability to work in a fast-paced environment.
- Excellent communication and organizational skills.
- Ability to adapt to changing priorities.
About eTeam:
eTeam is a leading provider of [industry/field] services. We are committed to delivering high-quality solutions to our customers and are seeking a talented and motivated individual to join our team.
