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Head of Lifestyle Services

2 months ago

London, Greater London, United Kingdom Insignia Group of Companies Full time

Insignia Group of Companies is seeking a seasoned professional to lead our Concierge Services team. As Head of Lifestyle Services, you will be responsible for enhancing the member experience through effective management of our Concierge services and travel department. This role requires a strong ambassador for our Lifestyle Boutique, promoting consistency of Insignia standards and driving innovation to elevate our service levels. Key responsibilities include maintaining a high-performing team, building a global network of Concierge professionals, and ensuring seamless communication with staff and stakeholders. The ideal candidate will possess a professional demeanor, excellent communication and negotiation skills, and a proven track record in luxury resort and office environments. Fluency in English and at least two additional European languages is required, with Mandarin knowledge a plus. If you are a detail-oriented, organized, and results-driven individual with a passion for delivering exceptional service, we encourage you to apply.