Senior Business Support Specialist

4 weeks ago


Saint Helier, United Kingdom Standard Bank Group Full time

Job Title: Senior Business Support Specialist

Job Summary:

We are seeking a highly skilled Senior Business Support Specialist to join our team at Standard Bank Group. As a key member of our Compliance team, you will be responsible for providing exceptional support to our Relationship Managers, ensuring that our clients receive a first-class service while maintaining the highest level of integrity and ethical standards.

Key Responsibilities:

  • Provide first-line support to Relationship Managers, ensuring that client needs are met and exceeded.
  • Ensure compliance with all relevant regulations and policies, including Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Anti-Bribery & Corruption (ABC).
  • Collaborate with internal stakeholders to resolve complex client queries and issues.
  • Develop and maintain strong relationships with clients, ensuring their needs are understood and met.

Requirements:

  • Secondary/High school/A levels/Matric qualification.
  • Minimum 5 years of experience in a Compliance, Risk, CDD, or New Business role.
  • Strong knowledge of the banking industry, including business and back-office operations.
  • Exposure to banking platforms and databases preferred.

Behavioral Competencies:

  • Conveying Self-Confidence.
  • Embracing Change.
  • Examining Information.
  • Inviting Feedback.
  • Managing Tasks.

Technical Competencies:

  • Account Opening & Maintenance.
  • Banking Process & Procedures.
  • Client Servicing.
  • Customer Understanding (Business Banking).
  • Product Knowledge (Business Banking).


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