Senior Business Support Specialist
4 weeks ago
Job Title: Senior Business Support Specialist
Job Summary:
We are seeking a highly skilled Senior Business Support Specialist to join our team at Standard Bank Group. As a key member of our Compliance team, you will be responsible for providing exceptional support to our Relationship Managers, ensuring that our clients receive a first-class service while maintaining the highest level of integrity and ethical standards.
Key Responsibilities:
- Provide first-line support to Relationship Managers, ensuring that client needs are met and exceeded.
- Ensure compliance with all relevant regulations and policies, including Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Anti-Bribery & Corruption (ABC).
- Collaborate with internal stakeholders to resolve complex client queries and issues.
- Develop and maintain strong relationships with clients, ensuring their needs are understood and met.
Requirements:
- Secondary/High school/A levels/Matric qualification.
- Minimum 5 years of experience in a Compliance, Risk, CDD, or New Business role.
- Strong knowledge of the banking industry, including business and back-office operations.
- Exposure to banking platforms and databases preferred.
Behavioral Competencies:
- Conveying Self-Confidence.
- Embracing Change.
- Examining Information.
- Inviting Feedback.
- Managing Tasks.
Technical Competencies:
- Account Opening & Maintenance.
- Banking Process & Procedures.
- Client Servicing.
- Customer Understanding (Business Banking).
- Product Knowledge (Business Banking).
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