Senior Service Reliability Director

3 weeks ago


Tiverton, Devon, United Kingdom Domus Recruitment Full time
Job Title: Senior Service Reliability Director

Job Summary:
Domus Recruitment is working with our client in Devon to find a Registered Service Manager to oversee their 7-bedded residential service supporting adults with Learning Disabilities. The successful candidate will be responsible for the smooth running of the unit and will become registered with CQC.

Key Responsibilities:

Manage the day-to-day running of the unit and report to the Locality Manager.
Provide all relevant information to prospective new service users.
Ensure each new service user receives a copy of the statement of purpose, service user guide, and contract, and where appropriate, their representative or carer understands them.
Investigate complaints, report to the Locality Manager, and take appropriate action.
Liaise with and cooperate with the Senior Leadership team in required inspections, such as Local Authority and CQC.
Strive to ensure the service is running at a 'Good' or above CQC rating.

Requirements:

Previous experience in a management role, preferably in the learning disabilities sector, and be a strong staff manager.
Experience of managing at least 10 staff and handling performance issues/disciplinaries.
Experience of liaising with external bodies, e.g., local council and CQC.
Candidates with a level 3 who are prepared to study for the level 5 within the first 12 months in post will also be considered.
A full driving licence and access to their own vehicle.

Benefits:

Annual Leave: 33 days (including 8 days statutory bank holidays)
Training: Access to award-winning training and development
Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
Access to wellbeing services, including health checks, Digital GP, and mental health support
Discounted mobile phone contracts
Free life assurance - 3 x your annual salary

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