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Duty Manager
2 months ago
We're seeking a skilled Duty Manager to lead our team at Cheltenham North West Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining high standards of service.
Key Responsibilities:
- Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
- Develop and implement strategies to drive customer satisfaction and loyalty.
- Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence.
- Collaborate with colleagues to achieve business objectives and drive sales growth.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
What We Offer:
- A competitive salary and benefits package, including a Whitbread Benefits card offering up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- A comprehensive training and development program, including a clear career path within our business.
- A supportive and inclusive work environment, valuing diversity and promoting equal opportunities.
- A pension and saving schemes, including a company pension and save as you earn scheme.
- Discounts on shopping, utility bills, travel, cinema trips, supermarkets, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
Whitbread is the UK's leading hospitality business, committed to delivering exceptional customer experiences and driving business growth. We're passionate about creating a workplace that values diversity, promotes equal opportunities, and supports the development of our colleagues.
