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Service Manager

2 months ago

Coventry, Coventry, United Kingdom Radis Community Care Full time
About the Role

We are seeking an experienced Service Manager to join our team at Radis Community Care. As a Service Manager, you will be responsible for promoting a caring environment for our customers through high standards of professional practice.

Key Responsibilities:

  • Ensure compliance with company, local, and national standards
  • Oversee quality assurance activities, including monitoring, recording, and reporting
  • Support the Area Manager in assessments of individuals referred for housing, care, and support services
  • Develop personalized support plans for each tenant in conjunction with relevant professional agencies and family representatives
  • Assist the Area Manager in preparing rosters to ensure sufficient staff are available at all times
  • Participate in the on-call rota and provide cover for care and Radis' housing-related support duties when emergency cover is required

Requirements:

  • Substantial experience of providing care and support services for vulnerable adults
  • Previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5
  • Good commercial acumen and commitment to setting and maintaining high standards
  • Good IT skills

About Radis Community Care:

Established in 2001, Radis Community Care has grown to become a leading provider of community-based social care and support for thousands of vulnerable adults and children in England and Wales. We care for a range of service users, including the elderly and those with physical and/or learning disabilities. Our care ranges from brief daily visits to 24-hour live-in care and can be either short or long-term.