Technical Lead for Messaging and Collaboration Systems

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

About Us

Bet365 is a leading online betting and gaming company that offers a wide range of products and services to its customers. We are committed to providing a challenging and rewarding work environment for our employees, and we offer a competitive salary and benefits package to attract and retain top talent.

The successful candidate will be responsible for leading a team of technical engineers to design, maintain, and improve the service of all Messaging and Collaboration Systems, both in the Cloud and On-Premise.

Key Responsibilities:

  • Taking accountability for all Unified Communication services, upgrades, changes, and service improvements.
  • Managing all changes to identify risk and operational impact.
  • Managing a team of technical engineers by overseeing all work and ensuring timely completion of projects and tasks.
  • Maintaining an up-to-date resource plan and scheduling work.
  • Managing incidents, problems, and changes according to our ITIL framework to ensure SLAs and KPIs are not breached.

Requirements

To be considered for this role, applicants must have at least 5 years of experience in technical leadership and a strong understanding of Unified Communication technologies. A competitive salary of £80,000 - £110,000 per annum, depending on experience, is offered.



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