Facilities Operations Manager

4 weeks ago

Preston, Lancashire, United Kingdom OCS Group Full time
About The Role

We are seeking a highly skilled and experienced Facilities Team Leader to join our operational team. As a key member of our team, you will be responsible for delivering an efficient, effective, and quality 'front of house' service that supports our wards, departments, and outer areas.

Key Responsibilities
  • Service Delivery: Identify and respond to user needs, solve problems, and complaints as they arise, ensuring effective liaison with other staff groups.
  • Training and Supervision: Train, monitor, and supervise OCS staff in all aspects of their role, ensuring they have the necessary skills and knowledge to deliver high-quality services.
  • Health and Safety: Support the OCS Health and Safety Policy, ensuring staff are trained to maintain a safe working environment for themselves and others.
  • Service Standards: Monitor areas of responsibility to ensure service standards are consistently delivered in line with National Cleaning Standards.
  • Catering Services: Monitor catering services at ward level to ensure compliance with food safety documentation and legislation.
  • Equipment Maintenance: Ensure equipment used to deliver the service is of the required standard and is maintained to physical and technical standards.
  • Stock Management: Maintain sufficient stock levels to deliver the service.
  • Incident Reporting: Undertake initial investigation and reporting of untoward incidents and accidents using Eco Online and Datix systems.
  • Compliance: Ensure compliance with audit recommendations and risk assessment recommendations to maintain a safe working environment.
About The Company

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors, and our mission is to make people and places the best that they can be.

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