Senior Logistics Relationship Manager

21 hours ago


StocktononTees, Stockton-on-Tees, United Kingdom Ernest Gordon Recruitment Limited Full time

Job Title: Senior Logistics Relationship Manager

Location:

We are seeking a highly organized and capable account manager with a background in logistics to join our team. As a Senior Logistics Relationship Manager, you will have a strong understanding of logistics and be able to communicate effectively with customers and internal stakeholders.

The role involves managing a portfolio of customer accounts, providing guidance and information to create chemistry with customers, and providing optimal supply chain solutions on export and import enquiries. This is an exciting opportunity for an experienced professional to develop their skills and knowledge in a fast-paced environment.

About the Role:

  • Building relationships with customers to understand their needs and requirements
  • Providing sustainable logistics solutions to assist in the customer's supply chain
  • Maintaining high levels of communication across internal teams to ensure customers' requirements can be met
  • Optimizing logistics services provided in terms of efficiency and effectiveness
  • Informing customers of any additional charges that result during the course of an order
  • Providing customers with order updates and relevant documentation

Requirements:

  • Experience in a customer service, office-based environment, ideally in logistics
  • Experience of working in a people/customer-facing role

What We Offer:

  • A competitive salary of £27,000 - £28,000 per annum
  • A benefits package including 25 days holiday, excellent pension, employee assistance programme, cycle to work scheme, extensive training & development, and benefit hub


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