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Digital Experience Specialist
2 months ago
At Principality Building Society, we're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging. We're looking for a talented Digital Experience Specialist to join our team and help us improve digital experiences for our customers.
Key Responsibilities:- Collaborate with our Digital team to create seamless digital journeys for customers researching savings and mortgages products.
- Work closely with our UX and analytics teams to fully understand customer goals and make recommendations that improve experiences and processes.
- Manage and create content (paid and owned) that supports customer decision-making, drives traffic to conversion journeys, and optimizes conversion rates.
- Become the Subject Matter Expert for optimizing digital experience and support the wider business in uplifting their understanding of digital experience.
- A curious mind with a flair for creative copywriting and attention to detail.
- Experience in managing content creation and knowledge of performance marketing.
- Excellent organizational skills with the ability to prioritize and outstanding communication and interpersonal skills.
We offer a competitive salary of £25,200 per annum and a flexible benefit package designed around you. If you're a passionate and creative problem-solver with a knack for content creation and digital marketing, we'd love to hear from you.