Senior Business Travel Expert

1 month ago


Birmingham, Birmingham, United Kingdom TravelPerk S.L. Full time

TravelPerk S.L. is a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. We're looking for a dedicated Senior Business Travel Expert that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.

About the Role:

We are seeking a professional who can provide first-class service to business travelers, managing travel bookings, amendments, and cancellations efficiently. The ideal candidate will be able to arrange European and domestic travel, including flights, car rentals, and hotels, while working independently using their initiative to handle client inquiries and provide solutions without supervision.

The successful candidate will have expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously. Previous experience as a Business Travel Consultant is essential, along with a positive and professional telephone manner, confidence in interacting with clients and suppliers, and a proactive approach to resolving customer queries and complaints.

This role offers competitive compensation, including equity in the company, generous vacation days, health perks, flexibility to increase your pension plan, unforgettable TravelPerk events, and mental health support tool for your well-being. The successful candidate must be willing to work on a rotation, including weekends and bank holidays, and may be required to attend training sessions and special events in our Birmingham Hub.

We prioritize experience and potential over academic qualifications for this role. English is our official office language, so we request that resumes be submitted in English for effective communication.



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