Bakery Operations Supervisor

2 months ago


Whitby, North Yorkshire, United Kingdom EG Group Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Team Leader to join our EG Group team in Whitby. As a key member of our bakery operations, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Manage and motivate a team of retail staff to achieve sales targets and provide excellent customer service
  • Assist the Store Manager in overseeing daily bakery operations, including food preparation, store cleanliness, and inventory management
  • Develop and implement strategies to increase sales and profitability, while maintaining high standards of customer satisfaction
  • Collaborate with the Store Manager to achieve business objectives and implement company policies
  • Provide coaching and training to retail staff to enhance their skills and knowledge

Requirements:

  • Previous experience in a retail or hospitality management role, preferably in a bakery or food service environment
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to work flexibly, including evenings and weekends, to meet business needs
  • Basic math skills and attention to detail, with the ability to manage cash and inventory

What We Offer:

  • A competitive salary and benefits package, including 25% staff discount and 28 days annual leave
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Access to employee assistance programs and wellbeing services


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