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Front of House Team Member

2 months ago

Gateshead, Gateshead, United Kingdom Whitbread Full time

Job Title: Front of House Team Member

Job Type: Permanent

Pay Rate: Up to £11.79 per hour

Hours: 8 hours over 2 days a week

Location: Gateshead

About the Role:

We are seeking a Front of House Team Member to join our team at Premier Inn in Newcastle (Team Valley). As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard
  • Assist with food and beverage service, including serving meals and drinks
  • Maintain a clean and safe environment, adhering to health and safety standards
  • Participate in training and development opportunities to enhance your skills and knowledge

What We Offer:

  • A competitive hourly rate of up to £11.79
  • A guaranteed 8-hour contract, with 2 days off per week
  • Opportunities for career progression and professional development
  • A comprehensive training program to support your success
  • A range of benefits, including a Whitbread Benefits card and pension scheme

Requirements:

  • No prior experience is necessary, as full training will be provided
  • Excellent communication and interpersonal skills
  • A positive and friendly attitude, with a passion for delivering exceptional customer service