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Academic and Operations Manager

2 months ago

London, Greater London, United Kingdom Varnom Ross Full time
Job Title: Academic and Operations Officer

Our client, a well-established property organization, is seeking an experienced Operations Manager to oversee the soft services at a flagship, mixed-use development in Central London.

Key Responsibilities:

  1. Maintain the Operation Reporting System and Health & Safety systems, ensuring compliance with legal and statutory requirements.
  2. Prepare properties for risk assessments, targeting a compliance rating of 90% or higher, and implement action plans with diligence.
  3. Conduct regular inspections of properties within the estate to ensure high standards of cleaning, repair, and presentation, adhering to property budget constraints.
  4. Act as the first point of contact in emergency situations, managing urgent issues efficiently and reporting to relevant personnel.
  5. Oversee service contracts and manage contractor performance, ensuring compliance with agreed specifications and swift resolution of any service delivery issues.
  6. Support in preparing annual service charge budgets, raising purchase orders, and managing expenditure approval.
  7. Liaise with all stakeholders, including management, contractors, and commercial occupiers, ensuring clear communication and seamless service delivery.
  8. Ensure best practices are implemented across the estate, with a focus on health and safety, legal compliance, and operational efficiency.
  9. Flexibility to adapt to a changing working environment, including availability for weekend and bank holiday rotations.

Desirable Qualifications:

  1. NEBOSH Health & Safety qualifications.
  2. Experience liaising with Police, Fire, and Government Enforcement Offices.
  3. Proficiency in Microsoft Office applications.