SEN Enquiries Officer

3 weeks ago


Ashford, Kent, United Kingdom Kent County Council Full time

Role Overview

The SEN Enquiries Officer will be the primary point of contact for parents, carers, and multi-agency partners, providing timely and accurate responses to requests for advice and information.

Key Responsibilities

  • Monitor and oversee the response to requests for advice and information from the SEND service into the ICS Front Door.
  • Respond to emails, calls, and requests promptly and accurately.
  • Track responses to ensure timely resolution of enquiries.
  • Have a good understanding of current SEN legislation and its application in Kent.

Requirements

  • Experience working in a public, private, or voluntary sector.
  • Good understanding of SEN legislation and its application in Kent.
  • Ability to work in a customer-facing role.

Disclosure and Barring Service

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.


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