Store Operations Director

2 weeks ago


Bristol, Bristol, United Kingdom SUPERDRY Full time

About Us

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SUPERDRY is a global apparel brand that has cut through the market at record speed. We are now on an exciting journey to reset our brand and return to our design-led roots.

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Role Description

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This role involves leading the team to deliver an amazing customer experience in store, motivating and leading the associates' team to smash store targets, and supporting the management team.

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Main Responsibilities

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  1. Use local knowledge and sales expertise to deliver exceptional brand experiences.
  2. Making informed decisions about consumer issues and handling them effectively.
  3. Be a positive influence by role-modeling our behaviors, values, and style.
  4. Become a trusted leader through collaboration, open communication, and taking ownership of tasks.
  5. Prioritize store appearance and maintain a clean, organized store environment.
  6. Take ownership of business objectives and coach the team to meet retail standards and service expectations.
  7. Maintain commercial awareness and provide insights to drive performance.
  8. Responsible for opening and closing the store, including cash handling.
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Ideal Candidate

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We seek an experienced retail professional who is passionate about our brand, consumers, and creating memorable experiences.

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Compensation Package

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The successful candidate can expect a competitive hourly rate (£12-15), 20 days holiday, a Superdry wardrobe with clothing allowance, staff discount, flexible working patterns, pension contributions, and life assurance.



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