Hotel Operations Manager

4 days ago


Burford, United Kingdom Fullers Full time

Role Overview

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This Deputy Hotel Manager position is a fantastic opportunity to take on a challenging role in the heart of Burford. As a key member of our team, you will be responsible for managing the day-to-day operations of the hotel, ensuring that our guests receive exceptional service and have an unforgettable experience.

The ideal candidate will have a proven track record of leadership and management, with a strong focus on delivering results and exceeding customer expectations. You will be a natural motivator and communicator, able to inspire and guide your team to achieve their best.

Key Responsibilities

  • Manage the hotel's operations, including front-of-house, back-of-house, and administration.
  • Lead and motivate the hotel team to deliver exceptional customer service and exceed sales targets.
  • Develop and implement strategies to drive revenue growth and improve profitability.
  • Monitor and control costs, ensuring that the hotel operates within budget.
  • Foster strong relationships with suppliers and partners to ensure seamless delivery of goods and services.
  • Maintain accurate records and reports, providing regular updates to senior management.

About Us

We are a dynamic and forward-thinking hospitality company, committed to delivering exceptional experiences for our guests. We pride ourselves on our commitment to quality, innovation, and customer satisfaction.

What We Offer

  • A competitive salary of £45,000 - £55,000 per annum, depending on experience.
  • A generous benefits package, including 25% discount on food and drink, access to 'My Fuller's' online benefits platform, and more.
  • Ongoing training and development opportunities to help you grow and succeed in your career.
  • The chance to work with a talented and passionate team, dedicated to delivering exceptional customer service.


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