Operations Manager

3 weeks ago


Burford, Oxfordshire, United Kingdom Cotswold Inns & Hotels Full time
About Us

Cotswold Inns & Hotels is a renowned hospitality group that celebrates individuality and fosters a collaborative atmosphere. Our four core values – doing things the right way, being part of the family, celebrating individuality, and always asking what's next? – define our essence.

Our Location

The Lamb Inn is a charming 15th-century weaver's cottage nestled in Burford, a historic market town surrounded by breathtaking scenery. This picturesque location offers an ideal blend of tranquility and excitement, making it a popular destination for visitors.

About the Role

We are seeking an experienced Assistant Manager to join our team at The Lamb Inn. As Operations Manager, you will be responsible for overseeing the day-to-day operations of the business, ensuring seamless delivery of exceptional customer service and high-quality food offerings.

Key Responsibilities:
  • Create a warm and welcoming atmosphere for guests and staff alike.
  • Maintain effective communication with the team, suppliers, and management.
  • Manage inventory, supplies, and equipment to optimize efficiency and minimize waste.
  • Collaborate with the culinary team to design menus and promote fresh food concepts.
  • Implement strategies to enhance customer satisfaction and loyalty.
Benefits

We offer a competitive salary range of £45,000 - £60,000 per annum, depending on experience. Additional benefits include:

  • 25% discount on food and drink across all Fuller's pubs and hotels.
  • A fair share of tips, paid weekly.
  • Discounted hotel stays at Fuller's Family properties.
  • Access to My Fuller's, our online benefits platform offering exclusive discounts and perks.
  • Healthcare Cash Plan, including access to a 24-hour GP service and claimable expenses for dentist and eyecare appointments.
  • Full induction and training program.
Requirements

To succeed as our Operations Manager, you must possess:

  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Interest in learning new skills and staying up-to-date with industry developments.
  • Passion for delivering exceptional customer experiences and promoting quality food offerings.


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