Sales Representative

2 weeks ago


Exeter, Devon, United Kingdom Cooper Golding Full time

About the Role:

We are seeking a highly motivated Sales Representative to join our team at Cooper Golding. As a Sales Representative, you will be responsible for boosting sales and profits by building great relationships with customers, keeping in touch regularly, and working with manufacturers to unlock new opportunities.

Key Responsibilities:

  • Sales and Customer Service:
    • Serve customers with a smile, ensuring they leave satisfied and happy.
    • Boost sales by linking products and utilizing your best sales skills.
    • Drive sales forward with techniques like following up on quotes, promotional selling, and phone marketing.
    • Collaborate with internal sales staff to expedite quotes and win orders, always aiming for the best margin.
    • During site surveys, ensure customers approve details before placing orders (e.g., kitchen planning, joinery surveys, etc.).
    • Work closely with your sales office to meet delivery expectations and keep customers informed of any delays or issues.
    • Handle customer complaints quickly and thoroughly, asking for help from Management when needed.
    • Manage customer credit limits and payments, working with Branch Management to balance sales opportunities and financial risk.
    • Maintain organized records for each customer to help unlock their full potential.
    • Stay aware of competitors and customers to spot new sales opportunities and avoid threats.
    • Help investigate any accidents to prevent them from happening again.
  • General:
    • Stay updated on product knowledge by attending supplier training and in-house sessions.
    • Be flexible with your schedule and open to reasonable overtime when needed.

Requirements:

  • Strong sales and negotiation skills, with a proven track record in the construction and building supply industry.
  • In-depth knowledge of building materials, tools, and their applications in construction projects.
  • Ability to build and maintain relationships with contractors, builders, and suppliers.
  • Excellent communication skills, both in person and over the phone.
  • Strong problem-solving abilities and organizational skills to manage multiple accounts and meet sales targets.
  • Proficiency in CRM software, inventory management systems, and Microsoft Office.
  • Experience in the construction or building supply industry.
  • Valid driver's license, with the willingness to travel and manage a sales territory.
  • Degree in Business, Marketing, or a related field (preferred), but relevant industry experience is highly valued.
  • Certification in sales or construction (optional, but a plus).
  • Customer service experience, with the ability to handle inquiries and complaints effectively.
  • Team player with good time management skills and the flexibility to travel as needed.

What We Offer:

  • Competitive salary.
  • Pension (Scottish Widows), 4% Company, after qualifying period.
  • Staff Discount, after qualifying period.
  • Training and career progression.
  • Company car allowance.
  • Company perks, a national scheme for retailer discounts.
  • Holiday entitlement, 30 days including Bank Holidays.
  • Maternity/Paternity Pay, after qualifying period and terms.
  • Life Assurance, x3 Annual Salary.

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