High-Performance Restaurant Operations Manager

1 week ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
Lead by Example as our Floor Manager

In this pivotal role, you will spearhead a high-performing restaurant and bar team at Park Plaza, where exceptional service and culinary expertise come together to create unforgettable experiences for guests.

About the Role

We are seeking an accomplished Floor Manager with a proven track record of leading large teams in fast-paced environments. As a passionate leader, you will inspire your team to deliver outstanding customer service, drive business performance, and maintain the highest standards of quality.

The Ideal Candidate
  • Must have experience managing teams in similar settings, with a strong focus on customer satisfaction and team engagement.
  • Should be highly motivated, with excellent communication and interpersonal skills.
  • Will be responsible for fostering positive relationships with colleagues across departments to enhance the guest experience and drive business growth.
Benefits and Perks

As a valued member of our team, you can expect:

  • A competitive salary of £30,326 per annum plus Service Charge.
  • Subsidised travel arrangements after 12 am.
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends).
  • 50% F&B discount at our restaurants and bars (for your whole party).
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service.
  • Two free meals per day - including days off if you wish to come in.
  • Access to 40% of your pay before payday through Wagestream.
  • Recommend a Friend scheme - £750.
  • Vitality at work scheme with great gym discounts & more.
  • Ride to Work Scheme & free local cycling lessons.
  • Travel season ticket loans (if applicable).
  • 24/7 access to our Employee Assistance Programme.
  • Rotas published at least two weeks in advance (if applicable).
  • Uniforms provided (if applicable) & free dry cleaning.
  • Annual Staff parties and events.
  • Company pension plan & award-winning training.
About Park Plaza

Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.



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