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Claims Specialist

2 months ago

Leeds, Leeds, United Kingdom Sedgwick Full time
About the Role

Sedgwick is seeking a highly skilled Claims Technician to join our Commercial Major & Complex loss team in the North West and Yorkshire region. As a Claims Technician, you will play a crucial role in supporting our Adjusters in managing a caseload of commercial claims of varying value and complexity.

Key Responsibilities
  • Provide technical support to Adjusters in managing complex and larger losses in excess of £100,000.
  • Manage a caseload of desktop losses on selected commercial accounts.
  • Deliver excellent customer service throughout the lifecycle of the claim.
  • Have first-class communication skills, both written and verbal.
  • Be competent in IT skills and maintain electronic and paper files to a high auditable standard.
  • Liaise with other internal product lines/departments as required.
  • Manage incoming and outgoing correspondence and complete case enquiries as directed by the adjuster.
  • Provide assistance on site, including minute taking of meetings, preparation of the action plan, taking statements/photographs etc. as directed.
  • Accurately record daily time and deliver a high proportion of chargeable hours demonstrating technical competence.
What We Offer
  • Competitive salary depending on skills, experience, and qualifications.
  • Flexible working arrangements, including the opportunity to work from home.
  • Healthcare scheme.
  • A Self-Invested Personal Pension Scheme.
  • Discounts on various products and services.
  • Employee assistance programme for employee wellbeing.
  • Life assurance.
  • Group Income Protection.
  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.
About Sedgwick

Sedgwick is a company that values creativity, caring, and diversity. We celebrate our differences and cultivate uniqueness and belonging, allowing us to connect with our consumers on a personal level, understand our clients' needs, support the communities in which we operate, and perform at our best.

We're passionate and understanding about our colleagues, so we've built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office, or change your hours to collect your children or care for someone in your family, we're supportive of that.