Delegated Claims Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our Delegated Claims team as a Delegated Claims Technician. As a key member of our team, you will play a vital role in supporting the Delegated Claims Specialist in monitoring performance, onboarding and offboarding delegated claims authority agreements, and providing feedback to ensure all due diligence and contracts are up to date.
Key Responsibilities- Review Bordereau's and MI from delegated schemes to monitor performance and adherence to expected standards.
- Assist in the Onboarding and Offboarding of delegated claims authority agreements.
- Assist in the renewal process of delegated claims authority agreements.
- Provide feedback to Delegated Claims Specialist to ensure all relevant due diligence and contracts are continually up to date and remain fit for purpose.
- Communicate with delegated service providers to develop positive relationships and knowledge of their business.
- Monitor and update the delegated claims dashboard with new, renewal, and oversight activity.
- Take ownership of administrative tasks related to Delegated claims agreements.
- Liaise with the wider claims team and stakeholders to offer good customer service.
- Self-motivated learner with high attention to detail.
- Strong written and spoken communication skills in English.
- Good IT skills, including Microsoft Office and ability to use or learn our in-house systems.
- Comfortable negotiating and extracting data from systems.
- Experience within claims or underwriting/delegated underwriting.
- Insurance knowledge is essential.
- Ability to adapt to different workloads as required.
Markel Group is a Fortune 500 company with over 60 offices in 20+ countries, providing insurance, reinsurance, specialist advisory, and investment operations around the world. We value diversity and are committed to creating a workplace that is inclusive and supportive of all employees.
What We Offer- A competitive starting salary plus annual bonus and strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan, and other great benefits.
- Countless opportunities to learn new skills and develop in your career.
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