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IT Operations Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Eden Scott Full time
About the Role

We are seeking a highly skilled Senior IT Operations Engineer to join our expanding IT team at Eden Scott. This is a key role where you will manage and improve IT infrastructure and systems during an exciting period of growth.

This innovative and people-focused organisation is values-led and committed to fostering a friendly and collaborative work environment. They offer unique perks to support their team's well-being, including bonuses, along with opportunities for training and career progression.

Key Responsibilities
  • System Monitoring & Maintenance: Ensure systems run efficiently and perform preventive maintenance.
  • Incident Management: Handle 3rd/4th level technical escalations within the IT support structure.
  • Infrastructure Management: Manage and maintain IT infrastructure.
  • Security & Patch Management: Collaborate with the Cyber Security team to secure systems, networks, and data.
  • Backup & Recovery: Maintain and test backup procedures and conduct disaster recovery exercises.
  • Capacity Planning: Monitor system usage, scale, and grow infrastructure to meet future needs.
Requirements
  • Microsoft Servers: Experience with Server 2012 onwards, DHCP, DNS, GPO, and more.
  • Virtualisation Technologies: Expertise in vSphere v7+, hypervisor, cluster, storage, and network management for VMware.
  • Backup & DR: Knowledge in backup/replication, storage management, and restore operations.
  • Systems Management: Proficiency in patch management, monitoring, and hardware maintenance.
  • Additional skills: Azure, Veeam, Dell VxWorks, Cyber security.
What We Offer
  • Pension scheme: Employer contributions up to 7%
  • Holiday entitlement: 32 days, increasing with service
  • Annual discretionary bonus: Available to eligible employees
  • Private healthcare: Employee Assistance Program, and free onsite parking