Customer Service Advisor- Trade Counter

1 month ago


Coleraine, United Kingdom JP Corry Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Advisor- Trade Counter to join our team at JP Corry. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide exceptional customer service to all customers, both in-person and over the phone.
  • Identify and generate sales opportunities for the full range of JP Corry products.
  • Provide realistic quotations to meet both customer and business needs.
  • Ensure a high standard of 'good housekeeping' throughout the store.
  • Development of new and promotional product lines.
  • Carry out all cash transactions, refunds and till processes accurately and in accordance with branch procedures.
  • Ensure sufficient levels of stock are on the shop floor, ordering more as required.
Requirements
  • Possess strong communication and interpersonal skills in order to be a real team player.
  • Proficient in the use of IT and have good computer literacy and telephone skills.
  • Web sales, 'E' commerce and social media experience.
  • Ideally knowledge / experience of the construction / building materials industry.
Benefits
  • Bonus scheme.
  • Sharesave and share plans.
  • Pension Scheme and DIS Benefit.
  • Enhanced Maternity & Paternity pay.
  • Training opportunities.
  • Staff Discount.
  • Aviva Digicare+.
  • Cycle to Work Scheme.
  • Generous annual leave scheme.


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