IT Support Specialist
2 months ago
Axiom Technologies is a leading global IT services partner, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional IT support services.
Key Responsibilities:- Provide technical assistance and support for desktop, mobile device management, and video conferencing.
- Install and configure new IT equipment, perform PC refresh, and deploy new hire installs.
- Resolve incidents and upgrade software and hardware, including operating systems and software applications.
- Perform daily health checks and support for meeting room audio and video devices.
- Accurately record and document requests using the IT service desk system.
- Minimum 2-3 years of direct PC and laptop hardware service experience.
- Proven work experience as a desktop support engineer or similar role.
- Skilled in desk-side support, PC break/fix, and administration of Windows OS.
- Basic knowledge of servers, storage, tape libraries, TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Ability to troubleshoot issues using good deductive reasoning skills.
Join our team of skilled IT professionals and contribute to delivering exceptional IT support services.
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