Strategic Area Manager

2 weeks ago

Leeds, Leeds, United Kingdom Aspire Community Benefit Society Full time

Purpose of the Role

To provide strategic direction and leadership to Aspire Community Benefit Society services in a specified area, ensuring effective management and development of services that meet the individual needs of customers.

Key Responsibilities

  • Provide a strategic overview to Area Service Managers to enable them to establish, maintain, and develop effective management practices.
  • Contribute to Aspire's Annual Plan and individual Service Plans, promoting a culture of excellence and continuous improvement.
  • Develop and implement service provision strategies, including multi-agency team working and collaboration with stakeholders.
  • Ensure efficient and effective management of services, adhering to Aspire's policies, procedures, and legislation.
  • Take a strategic approach to the support planning process, prioritizing customer needs and well-being.
  • Deliver a service with clear referral and entrance criteria, ensuring seamless customer journeys.
  • Attend and chair nomination panel meetings, promoting transparency and accountability.
  • Meet all requirements under the CQC Regulations, including those of Registered Manager within the relevant service area.
  • Prepare and present complex reports and management information to stakeholders, including non-specialists.
  • Lead and undertake people-related tasks, including workforce planning, performance, conduct, and health and well-being, in compliance with Aspire procedures.
  • Promote wellbeing and safeguard adults from abuse, ensuring all safeguarding concerns are reported and the safeguarding plan is implemented.
  • Take a lead in the recruitment and retention of the workforce, fostering a positive and inclusive work environment.
  • Effectively address, report, and act on all concerns related to customers and service delivery, adhering to appropriate procedures.
  • Promote and develop partnership working within the local community and with other stakeholders, enhancing Aspire's reputation and impact.
  • Monitor and review effective rota management to meet customer needs within agreed budgets.
  • Take accountability for all staffing budgets, ensuring financial objectives are achieved.
  • Undertake supervision and appraisal of Area Service Managers on a regular basis, meeting regulatory standards.
  • Lead on the implementation of an annual training plan, ensuring it is monitored and updated regularly.
  • Take an active role in involving customers and staff in ongoing service development, facilitating advocacy and promoting a culture of participation.
  • Undertake designated roles within Aspire procedures, including Disciplinary, Grievance, and Discrimination Complaints, Attendance Management, and Improving Performance procedures.
  • Undertake on-call duties as required, ensuring seamless service delivery.
  • Comply with all Aspire policies, procedures, and staff instructions, including responsibilities under the Health and Safety Policy and Procedures.
  • Actively promote and support Aspire's Policies on Equality and Diversity, working in an anti-oppressive manner.

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