Senior Process Performance Executive
2 months ago
We're First Central Insurance & Technology Group, an innovative insurance company that protects what matters to our customers. We're driven by data, which fuels our distribution, finance, technology, and legal services. Our underwriting skills are built on data expertise, creating insights to give the right cover to the right customers at the right price.
We're ambitious, growing, and award-winning. We're looking for a proactive problem solver with excellent communication skills to join our Commercial & Marketing team. This is a 12-month fixed-term contract opportunity to cover a maternity leave within the team.
Key Responsibilities:- Support Process Performance Lead in oversight of core business processes, ensuring controls are in place to deliver the best customer and commercial outcomes across the lifecycle of a policy.
- Lead tactical initiatives across functional teams to deliver new capability or improvements in core business processes.
- Business lead on strategic projects that support acquisition or persistency or deliver better controls in our core business processes.
- Support the ongoing governance & continuous improvement of the core business processes across the lifecycle of a policy to ensure they are delivered in accordance with group operational policies and adhere to regulatory guidelines.
- Experience of working within a highly regulated environment.
- Understanding of the insurance/financial services industry, its products, and key regulations.
- Numerate and analytical, with the ability to solve problems and distil complex information into clear insight and recommendations.
- Highly motivated self-starter.
- Ability to make quick confident decisions at a strategic level to move things forward.
We pride ourselves on being a great place to work. Our workplaces are energetic, inspirational, and supportive. We offer a range of benefits and perks to our employees, including a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.
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