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Resident Involvement Officer

2 months ago

Lincoln, Lincolnshire, United Kingdom City of Lincoln Council Full time
Job Title: Resident Involvement Officer

Are you passionate about empowering residents to take an active role in shaping their community?

We are seeking a highly motivated and organized Resident Involvement Officer to join our team at the City of Lincoln Council. As a key member of our Resident Involvement Team, you will play a vital role in engaging with and supporting our tenants and leaseholders to contribute their views to service delivery, policy development, and other issues affecting them.

Key Responsibilities:

  • Support existing tenant/resident groups and encourage new groups to form
  • Facilitate focus groups and support the residents' panel
  • Encourage tenant involvement in scrutiny of services
  • Provide high-level customer care and communicate effectively with a wide variety of stakeholders
  • Work in partnership with relevant stakeholders to ensure effective community engagement

What We Offer:

  • Flexible working options and a flexi-time scheme
  • Generous annual leave entitlement and local government pension scheme
  • Employee online discount scheme and health and wellbeing support
  • Sustainable travel options and a tax-free bike scheme

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy. If you are passionate about making a difference in your community and have the skills and experience to match, we encourage you to apply for this exciting opportunity.