Resident Engagement Specialist
4 weeks ago
Resident Engagement Specialist
Are you passionate about empowering residents to contribute to service delivery and policy development?
The City of Lincoln Council is seeking a Resident Engagement Specialist to join its Resident Involvement Team. This exciting opportunity will require the successful candidate to actively engage with and support tenants and leaseholders, enabling them to have a voice in shaping services and policies that affect them.
This varied and challenging role will involve providing support to existing tenant/resident groups, encouraging new groups to form, facilitating focus groups, and supporting the residents' panel. The successful candidate will have excellent customer care skills, be a confident communicator, and have an appreciation of local housing issues affecting the council housing sector.
The postholder will work in partnership with relevant stakeholders to ensure effective community engagement, informing service planning and delivery. This may require flexibility, including occasional evening and weekend work to support relevant groups.
Benefits we offer:
Flexible working options/Flexi time scheme.
Generous annual leave entitlement plus bank holidays.
Local government pension scheme (currently 23.4% employer contribution).
Employee online discount scheme (including cinema, retail/supermarkets and homeware/tech).
Health and Wellbeing support.
Sustainable Travel Options (Tax free bike scheme and discounted City parking).
For more information, please refer to the job description attached. The essential criteria required for the role can be found in the person specification section.
All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period.
As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
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