Regulatory Operations Lead
3 weeks ago
TUI Group, the world's leading integrated tourism business, is seeking a seasoned professional to fill the role of Head Regulatory Operations. Based in an undisclosed location, this position offers a unique opportunity for individuals with expertise in airline operations management.
Key Responsibilities:
- Lead and manage the TUI Operations Control Centre (TOCC) to ensure 24/7 flight monitoring, delay management, and recovery coordination.
- Develop strategies to minimize disruptions and maximize flight schedule integrity, making real-time decisions for delays, cancellations, and rerouting to achieve On Time Performance (OTP) targets.
- Monitor key performance indicators (KPIs) and implement improvements, maintaining protocols for incident response and crisis management.
- Conduct strategic reviews of TOCC procedures, engaging senior stakeholders for regulatory compliance, and providing team training.
- Proficiency in business English (spoken and written); some international travel required.
Salary Information: The estimated salary for this position is approximately $120,000 - $180,000 per annum, depending on experience and qualifications.
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