Customer Service Representative
1 month ago
Job Summary:
We are seeking a highly skilled Customer Service Associate to join our team at Planet Pharma. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring seamless order management.
Main Responsibilities:
- Interact with customers to receive and process orders in a timely and efficient manner
- Provide proactive customer support to resolve client inquiries and issues
- Handle billing and account inquiries with accuracy and attention to detail
- Utilize SAP to track and process orders, ensuring compliance with Global Distribution Practices (GDP)
- Monitor and track client communication using the CRM system
Main Requirements:
- Proven customer service or logistics experience
- Fluent in Greek language
- SAP and CRM system experience
About Planet Pharma:
Planet Pharma is a global staffing services provider with a strong presence in the pharmaceutical industry. We offer a unique platform for clients and contractors to connect, with a focus on compliance and excellence in service delivery.
Why Join Us:
At Planet Pharma, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a competitive compensation package.
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