Customer Sales Consultant

2 months ago


Bagshot, United Kingdom .BIG YELLOW SELF STORAGE COMPANY LIMITED Full time
Role Overview

We are seeking a highly skilled Customer Sales Consultant to join our team at Big Yellow Self Storage Company Limited.

As a Customer Sales Consultant, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to inbound calls and live chat inquiries from customers
  • Provide accurate and timely information about our services and products
  • Upsell and cross-sell our services to customers
  • Resolve customer complaints and issues in a professional and courteous manner
What You'll Need

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of sales and customer service principles and practices
What We Offer

We offer a competitive salary, plus bonus and benefits, as well as opportunities for career growth and development.

Our team is passionate about delivering exceptional customer service, and we are looking for someone who shares our values and is committed to making a difference.



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