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Administrative Lead
2 months ago
About the Role
We are seeking an experienced and skilled Administrative Lead to join our team at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust. As an Administrative Lead, you will be responsible for providing administrative leadership and support to clerical officers, overseeing the administration of the clerical work of the department, and allocating routine duties to others in the team.
Key Responsibilities
Clinical Recording
- Organise, provide, and be responsible for administrative support to health professionals within the department.
- Oversee the administration of the clerical work of the department, allocating routine duties to others in the team.
- Undertake office duties, processing of incoming referrals as per organisational policy, recording and processing these using the computer system.
- Be the first point of contact, responding to service user queries, concerns, requests for updated prescriptions, information, and to feedback information from clinicians as appropriate.
- Operate computerised system as part of supporting patient management.
Record Keeping
- Monitor waiting lists and reviews, managing as per departmental policy.
- Retrieve case notes, either written or computerised for clinics.
- Scan and photocopy records as required.
Stock Management
- Maintain an inventory of all office, reordering via team lead when required.
- Administer stock of office supplies, ordering equipment and maintaining records of goods ordered and received, as required by the service.
- Liaise with manufacturers/company representatives regarding any non-delivered items following up queries by phone as required.
Data Management
- Monitor and input data as required by team leader.
- Collect and submit data for the trust within timescales.
Staff Development
- Identify and support staff training and in conjunction with the team leader to undertake PDRs for clerical staff.
About Us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity.
