UK Charity Deputy Service Manager Role with Competitive Salary

3 weeks ago

Surrey, United Kingdom TPP Recruitment Full time

We are seeking an exceptional individual to join our team as a Deputy Service Manager in a well-established UK charity. Our organisation specialises in providing support for individuals with complex neurological conditions.

The role offers a competitive salary of up to £36,000 per annum, making it an attractive opportunity for those looking to make a meaningful impact in the lives of others.

As the successful candidate, you will be responsible for ensuring the highest standard of care and safety for residents, adhering to safeguarding guidelines and quality regulations.

You will lead, coach, and organise the team, including rota management, to ensure optimal staffing levels. This will involve mentoring and supporting staff teams to consistently meet and exceed standards, while overseeing that teams work within the Key Lines of Enquiry (KLOEs) framework.

Your responsibilities will include:

  • Team Leadership: Lead and manage the team to deliver high-quality care and services.
  • Staff Development: Conduct appraisals, supervisions, and inductions for Senior Support Workers and Support Workers.
  • Training Management: Ensure all staff training is up-to-date, with demonstrated competency.
  • Implementation Support: Assist in implementing management decisions, including peer support as required.
  • Communication: Foster open communication and constructive feedback.
  • Medication Administration: Administer prescribed medications as required.

To be successful in this role, you will possess strong communication skills to liaise with the public, trustees, and professional bodies. You should also have proficiency in Microsoft Office and Outlook.

In addition, you will need to have:

  • A minimum QCF Level 3 in Health & Social Care, with a willingness to attain Level 5 if needed.
  • Knowledge of safeguarding regulations, CQC notifications, and standards.
  • Experience in staff management and development, MCA, and DoLS.
  • A high level of professionalism, flexibility, and commitment.
  • Familiarity with CQC standards for inspections.
  • Two years in a team development role.
  • A full, clean driving licence.
  • Experience handling investigations, disciplinary procedures, and ER issues.

Our charity offers a range of benefits, including competitive salary, annual leave, pension scheme, health policy, on-site gym, convenient location, DBS provided, and additional perks such as discounted/free food, enhanced company sick pay, and an employee referral programme.

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