Relationship Manager
6 days ago
We are seeking a skilled Relationship Manager to join our team at The Portfolio Group. In this role, you will be responsible for managing client portfolios worth up to £3,000 annually, handling 40-60 renewals per month with a focus on achieving a 95% retention rate, and identifying opportunities to upsell additional services, with a target of £10k new business per quarter.
Your Day-to-Day
• Manage client relationships through phone, email, and virtual meetings to ensure exceptional customer experiences.
• Analyze portfolio performance to identify areas for growth and improvement.
• Collaborate with cross-functional teams to develop and implement strategies to drive revenue growth and retention.
What We're Looking For
• An organized approach with meticulous attention to detail, ensuring accurate record-keeping and timely follow-up with clients.
• Excellent communication skills, tailored to different audiences, including clients, colleagues, and leadership.
• A results-driven mindset with experience achieving KPIs and targets, driving business growth and profitability.
About the Role
This is an excellent opportunity to join a dynamic team and contribute to the success of our clients. As a Relationship Manager, you will have the chance to build strong relationships, drive business growth, and enjoy a competitive salary of around £30,000 - £40,000 per annum, depending on experience.
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