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Service Advisor
2 months ago
Job Title: Service Advisor - Motor Trade
Job Type: Full-time
Industry: Automotive
Location: Guildford
Job Description:
We are seeking an experienced Service Advisor to join our busy team at a franchised Motor Trade main dealer group in the Guildford area. As a Service Advisor, you will be responsible for advising on technical queries or issues, dealing with customers in a professional and courteous manner, and booking vehicles into the department for work to be carried out.
Key Responsibilities:
- Advising on technical queries or issues
- Dealing with all customers in a professional, prompt and courteous manner
- Booking vehicles into the department for work to be carried out
- Informing customers of the progress of their vehicle
- Cross-selling customer repairs and parts
- Finalizing the invoice on completion of required work
Requirements:
- Proven experience working in a busy and demanding dealership as a Service Advisor (2 years +)
- Well-presented and excellent interpersonal and organizational skills
- Ability to build rapport and create lasting relationships with customers
- Excellent communication skills
About Us:
We are a leading recruitment consultancy specializing in the automotive industry. We pride ourselves on providing exceptional service to our clients and candidates alike.
