Service Advisor
7 days ago
We are seeking a skilled Service Advisor to join our team at a busy dealership in Guildford. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the best possible experience when booking their vehicle into the workshop.
About the Role- Provide high levels of customer service, finding their requirements and advising on cost, time scale, and what will happen
- Deal with customer inquiries and resolve any issues in a professional and timely manner
- Work closely with the service team to ensure that vehicles are repaired and maintained to the highest standards
- Have a strong understanding of motor trade principles and be able to communicate this effectively to customers
- Previous motor trade experience, preferably in a dealership environment
- At least 2 years' experience working as a Service Advisor in the motor trade
- Strong customer service skills and the ability to work in a fast-paced environment
- Pinnacle or Kerridge experience is desirable, but not essential
- A competitive starting salary and opportunities for career progression
- A comprehensive benefits package, including a company pension scheme
- A supportive and dynamic team environment
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with a passion for the motor trade, we would love to hear from you.
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