Office Manager

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom The Job Guru Full time
About the Role

The Office Manager is a key position that ensures the day-to-day office operations run smoothly. This role will be responsible for overseeing all key Tidal HQ areas, ensuring that Tidal systems, processes, and procedures are effective.

Key Responsibilities
  • Conducting monthly and quarterly staff performance reviews
  • Working collaboratively with the Director, engaging effectively with the team, and liaising with the Director
  • Writing daily, weekly, and monthly reports highlighting key facts, team key metrics, and oversight reflections
  • Ensuring sufficient staff cover is maintained, including holiday requests and effectively managing sickness absence (with the support of the HR Department)
  • Identifying and reporting training needs, trends, successes, and issues to the Director
  • Ensuring agreed systems, spreadsheets, processes, and procedures are followed, current, accurate, and complied with
Benefits
  • Performance-related bonus up to £1,800 per year
  • On-site car parking
  • Company shutdown over Christmas and New Year
  • Employee assistance program
Requirements

The ideal candidate will be an experienced Office Manager who has previously led small teams, improving their quality and delivery. They will have excellent leadership, management, and conflict resolution skills, with the ability to prioritize tasks and manage performance.



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