Technical Solutions Consultant
3 weeks ago
As a Pre-Sales Technical Engineer at ESET, you will play a key role in supporting our sales teams and reseller channel by providing expert product advice and training.
Key Responsibilities
- Collaborate with sales teams to handle technical inquiries from larger end-user customers
- Discuss product technical aspects with end-users
- Train resellers and ESET staff on products and their application
- Be a central source of knowledge for sales and marketing teams on all product aspects
- Participate in sales strategy planning, customer design, technical evaluations, and sales calls
- Provide technical sales advice to internal and external sales teams
- Undertake product training sessions for ESET staff
Requirements
- Previous experience providing technical support to end-users and resellers
- Experience with security software and their application within an IT environment
- Working knowledge of IT infrastructures using a wide range of OS
- Previous experience delivering training
- Previous experience in presenting IT products
Language
English C2 - Proficient
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