Hotel Operations Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Kings Arms Hotel Full time
About Kings Arms Hotel

Kings Arms Hotel is a prestigious hotel nestled in a beautiful location, offering a unique blend of luxury and hospitality. As a General Manager, you will be responsible for leading the hotel's operations, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Lead the hotel's operations, including rooms, M&E, and food and beverage services
  • Develop and implement strategies to increase revenue and control costs
  • Manage a team of staff, providing training, motivation, and development opportunities
  • Collaborate with the sales and marketing team to drive business growth
  • Ensure exceptional guest experiences, meeting and exceeding customer expectations
Requirements
  • Minimum 2 years senior management experience in a small boutique hotel, quality restaurant, or coaching inn
  • Experience of working with rooms, M&E, and food and beverage services
  • Strong commercial acumen, with a focus on increasing revenue and controlling costs
  • Excellent leadership and communication skills
  • Passion for service excellence and a drive to take the business to the next level
About Harbour Hotels

Harbour Hotels is a collection of prestigious hotels, each offering a unique and luxurious experience. Our hotels are nestled in beautiful locations, providing a tranquil and relaxing atmosphere for our guests. We are committed to providing exceptional hospitality, while creating a vibrant and enjoyable working environment for our team.



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