Senior Network, Voice Lead
2 weeks ago
We are seeking a dedicated and experienced Senior Network, Voice Lead to join our team at Prosource. As a Senior Network, Voice Lead, you will be responsible for the leadership and management of network and voice services to meet the current and future requirements of the business. This role will be based in Aberdeen and will involve working in a hybrid working model.
Key Responsibilities:
- Develop and implement process improvements to ensure efficient delivery of network and voice services.
- Work closely with the Network & Voice Technical Lead to support IS operations sourcing strategy and partner relationship management.
- Support the development of the annual IS operations budget from a network, voice, and security perspective.
- Manage a comprehensive and integrated ITSM landscape and associated service levels.
- Ensure the on-going security, performance, stability, maintenance, and monitoring of network and voice services.
- Work with the IS Security Cyber Operations team to ensure IS security tooling is fully deployed and operational.
- Adhere to enterprise technology standards, governance processes, and performance metrics.
- Drive development activity via the product lines, COEs, or project frameworks.
- Ensure IS operational capabilities achieve regulatory and statutory compliance requirements.
What We Offer:
We are committed to recognizing and rewarding hard work and offer a competitive salary and benefits package, including company pension scheme, private medical insurance, private dental insurance, group income protection plan, group life assurance, cycle to work scheme, prosocial events, and electric car salary sacrifice scheme.
We also believe in effective training and development, encouraging employees to further their skills and experience via various methods of learning.
If you are enthusiastic, willing to learn, and looking for a challenging but rewarding position, please send your CV to us.
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