Senior Network Engineer

3 weeks ago

Aberdeen, Aberdeen City, United Kingdom Prosource Full time

We are seeking a highly skilled Senior Network Engineer to lead our network and voice services team in Aberdeen. As a key member of our IT infrastructure team, you will be responsible for the leadership, management, and delivery of network and voice services to meet the current and future requirements of the business.

Key Responsibilities:

  • Develop and implement process improvements to enhance network and voice services.
  • Work closely with the Network & Voice Technical Lead to support IS operations sourcing strategy and partner relationship management.
  • Manage a comprehensive and integrated ITSM landscape and associated service levels.
  • Ensure the on-going security, performance, stability, maintenance, and monitoring of network and voice services.
  • Collaborate with the IS Security Cyber Operations team to ensure IS security tooling is fully deployed and operational across the whole estate.
  • Adhere to enterprise technology standards, governance processes, and performance metrics.
  • Drive development activity via the product lines, COEs, or project frameworks.
  • Ensure IS operational capabilities achieve regulatory and statutory compliance requirements.

Requirements:

  • Experience of developing and implementing process improvements.
  • Self-motivated, pro-active, and creative with a willingness to go the extra mile to achieve important goals.
  • Clear analytic and problem-solving skills with the ability to work under pressure with both internal and external parties.
  • Competent in budget planning and financial management.
  • Experience of delivering governance practices to track and measure the quality of services and maintain service improvement plans.
  • Strong third-party management skills, working closely with sourcing and vendor managers driving solutions and decision making on products and services.
  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to the IS workforce.
  • Strong experience of global network and voice support – WAN, LAN, VOIP, etc.
  • Proven security and cyber experience in the Network sector.
  • Previous experience of working with a diverse and multi-vendor support model.
  • Experience and knowledge of cloud infrastructure services including tooling and security.
  • ITIL qualification (foundation at a minimum or similar demonstrated experience).

What We Offer:

  • Competitive salary and benefits package.
  • Company Pension Scheme.
  • Private Medical Insurance.
  • Private Dental Insurance.
  • Group Income Protection Plan.
  • Group Life Assurance.
  • Cycle to Work Scheme.
  • Prosocial Events.
  • Electric Car Salary Sacrifice Scheme.

We believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company's mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process, just let us know.

Successful candidates will be subject to background and right to work checks.

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