Telephony-Based Scanning and Correspondence Expert

5 days ago


Liverpool, Liverpool, United Kingdom Equiniti Full time
About the Role

We are seeking an ambitious and motivated individual to join our energetic telephony-based Scanning and Correspondence Team in Liverpool City Centre.

The successful candidate will be responsible for providing exceptional customer service, responding to queries, and resolving issues in a timely and professional manner.

This is an excellent opportunity for someone who is passionate about delivering high-quality service and working in a dynamic team environment.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone and email
  • Provide accurate and up-to-date information on company products and services
  • Work collaboratively with colleagues to achieve team goals and objectives

Salary Range: £23,000 - £28,000 per annum (dependent on experience)

Benefits: 28 days holiday + Bank Holidays, Buy up to 3 additional days annual leave, Annual performance-related bonus, Eye Care Vouchers, Life Assurance, MyCSP Discount- 7.5% off major retailers, Possible annual dividend, Travel Season Ticket Advance Payment, Pension Scheme - matching up to 10% contribution



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