Customer Service Representative

7 days ago


Liverpool, Liverpool, United Kingdom Equiniti Full time
About the Role

We are seeking an enthusiastic and customer-focused individual to join our Scanning and Correspondence Team in Liverpool City Centre.

The successful candidate will be responsible for providing exceptional customer service, responding to queries, and resolving issues in a timely and professional manner.

This is an excellent opportunity for someone who is passionate about delivering high-quality service and working in a dynamic team environment.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues via phone and email
  • Provide accurate and up-to-date information on company products and services
  • Work collaboratively with colleagues to achieve team goals and objectives

Salary Range: £20,000 - £25,000 per annum (dependent on experience)

Benefits: 28 days holiday + Bank Holidays, Buy up to 3 additional days annual leave, Annual performance-related bonus, Eye Care Vouchers, Life Assurance, MyCSP Discount- 7.5% off major retailers, Possible annual dividend, Travel Season Ticket Advance Payment, Pension Scheme - matching up to 10% contribution



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