Senior Trading Support Specialist

1 day ago


London, Greater London, United Kingdom Cititec Talent Full time

At Cititec Talent, we are seeking a Senior Trading Support Specialist to join our team in London. This pivotal role involves providing 1st and 2nd line support for trading applications, ensuring seamless operations and optimizing workflows for the trading floor.

The successful candidate will act as the bridge between technology and business, working closely with traders and critical users to maintain and enhance tools and systems, addressing technical challenges and enabling operational efficiency in a dynamic front-office environment.

This is a unique opportunity to contribute to the success of our European trading team, particularly as the business expands its London operation.

Key Responsibilities:

  • Detecting and resolving technical issues minimising disruption to trading activities.
  • Collaborating with traders to understand pain points, offering solutions to improve workflows and transition from legacy Excel/VBA tools to modern, digitised systems.
  • Acting as the on-desk support presence in London, ensuring rapid response and resolution of trader issues.

Estimated salary: £60,000 - £80,000 per year, depending on experience.

Qualifications & Skills:

  • 5+ years of experience working directly with Trading, Trade Execution, Risk, or Desk Analyst users.
  • Strong expertise in 1st and 2nd line support for commodity trading platforms, including Trayport, Bloomberg and ICE.
  • Advanced proficiency in Excel, including VBA for supporting spreadsheet systems and creating ad-hoc data analysis tools.
  • Proven ability to resolve high-pressure, time-sensitive technical issues in a trading environment.

About the Company:

Cititec Talent is a leading provider of commodities trading services. Our mission is to deliver innovative solutions that drive business growth and efficiency.



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