Agile Business Analyst

1 month ago

Manchester, United Kingdom Public Sector Resourcing Full time

The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

Working with DWP, you will be helping us to drive our priorities to:

  • Run an effective welfare system that enables people to achieve financial independence by providing assistance and guidance into employment
  • Increase saving for, and security in later life
  • Create a fair and affordable welfare system which improves the life chances of children
  • Deliver outstanding services to our customers and claimants
  • Deliver efficiently: transform the way we deliver our services to reduce costs and increase productivity.

As a Business Analyst, you will be a key part of the team in delivering change within the department. You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value.

You will be experienced in a variety of business analysis tools and techniques in an Agile environment. You will be given the opportunity to continue to grow your capabilities through working with Senior/ Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice, additionally you will be, at times, responsible for managing Associate BAs to develop your management and coaching skills.

Main Responsibilities:

  • Utilise Agile methodologies, agreed within the wider multi-disciplinary team. Educate the other BA teams working on the service on Agile principles, methods and tools to support their development.
  • Lead workshops, interviews, focus groups and other techniques to effectively understand the business problems and user needs.
  • Translate the business problem and user needs into a set of detailed requirements for the solution that align to best practice methodology, with the appropriate use of epics, features, user stories and defined acceptance criteria.
  • Manage stakeholder relationships, ensuring alignment across business and technical stakeholders. Ensure issues and risks raised are resolved in an appropriate manner.
  • Communicate effectively across both technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned.
  • Understand business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, existing and new, in order to achieve consensus.
  • As part of the modelling process, work to identify potential process improvements, considering risks, issues and benefits.

You'll have:

  • Experience in applying Agile principles in practice.
  • An awareness of Agile tools and is starting to use them intelligently.
  • Investigates problems and analyses options for new and existing services. Contributes to the implementation of proposed solutions.

Please be aware that this role can only be worked within the UK and not Overseas.

Disability confident

As a member of the disability confident scheme, DWP guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

In applying for this role, you acknowledge the following: "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."

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