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Multi Trade Operational Manager
2 months ago
Rochdale Boroughwide Housing is seeking a highly skilled and experienced Multi Trade Operational Manager to join our Responsive Repairs team.
Key Responsibilities- Supervise and direct the day-to-day operations of responsive repairs within customers' homes and communal areas.
- Manage responsive repairs budgets and ensure the team operates at a high standard of quality and delivery excellent value for money.
- Lead and manage dispersed teams and resources to achieve service delivery goals.
- Monitor, manage, and report on budgets to ensure effective resource allocation.
- Implement and develop new ways of working with technology, materials, and methods within the industry.
- Leadership Development Management Programme (Kantor) or equivalent, or qualified by experience.
- Ability to manage frontline service delivery and lead dispersed teams and resources.
- Experience of monitoring, managing, and reporting on budgets.
- Knowledge and understanding of responsive repairs management and best practice both inside and outside the sector.
- Knowledge of relevant statutory and legislative requirements.
- Candidates must hold a full UK driving licence with a vehicle available for business use.
- SMART working arrangements.
- Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years' service.
- Ability to purchase up to an additional 5 days leave per year.
- A quality defined contribution pension scheme, with salary exchange and Rochdale Boroughwide Housing matches your contributions up to 8%.
- Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
- Access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
