Automotive Technical Specialist

3 days ago


Haywards Heath, West Sussex, United Kingdom First Central Services Full time
Job Description:

We are First Central Services, a pioneering insurance and technology company driven by data to deliver exceptional distribution, finance, technology, and legal services.

Our underwriting expertise is built on advanced data analysis, setting us apart and enabling our success.

We seek a talented Automotive Technical Specialist to join our Performance Team at either our Haywards Heath or Salford Quays office.

About the Role:

The Automotive Technical Specialist will ensure that modern motor vehicles subject to a motor claim are restored to their pre-accident condition.

This is a Monday to Friday role with 37 hours per week. We operate a hybrid model, with 3 days working from home and 2 days in the office.

Key Responsibilities:
  • Negotiate settlement of motor vehicles.
  • Work within agreed timescales and business parameters.
  • Liaise directly with customers.
  • Audit and evaluate repairer performance, making recommendations regarding repair quality, costs, and customer service.
  • Manage non-approved repairers, providing a comprehensive triage solution.
  • Build and maintain professional working relationships with suppliers.
  • Provide technical guidance to claims teams, adhering to service levels.
  • Support claims staff, offering solutions and making decisions related to Accidental Damage/Third Party engineering.
Requirements:
  • Proven experience in the Motor Trade Industry.
  • AQP qualification (preferably).
  • Motivation and ability to work remotely.
Compensation:

An estimated annual salary of £60,000 based on location and industry standards.

Benefits:
  • Promotion opportunities within the company.
  • A dynamic and innovative work environment.
  • A comprehensive benefits package, including health insurance and pension scheme.

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